Ralph is Lottie’s sole Senior Brand Designer.
Founded in London in 2021, Lottie is a HealthTech startup building a SaaS-enabled marketplace for care, making booking later-life care as seamless as Airbnb or Expedia. Backed by £25m+ from Accel, General Catalyst, and Monzo founder Tom Blomfield, Lottie has helped millions of care seekers and earned recognition as a LinkedIn Top Startup.
Key Impact & Initiatives:
Campaigns & OOH: Led design for a global PR campaign and launched Lottie’s first hyper-local OOH push.
Digital & UX: Designed tailored landing page experiences for care seekers to drive connection and conversion.
Systems & Operations: Built a custom illustration library from scratch, established a streamlined paid social process, and leveraging AI to automate project management - freeing up time for human-led creativity.
Career
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Midweight Brand Designer
November 2021 - December 2023👨💻 Led creative output for performance marketing in the UK, primarily supporting Paid Social and Display. Created ambitious campaigns from concept through to delivery, working alongside a talented team of motion designer and copywriters.
✉️ Led creative output for CRM, developing new templates for UK and international markets. This increased efficiency for the Creative and Growth teams, enabling faster delivery and more effective email design.
🌟 Responsible for rolling out recent brand identity, creating a system for immediate teams to access and download assets.
💞 Managed our employer brand, crafting bespoke identities for annual company conference, tech summit, wellbeing week, company-wide hackathon and other exciting initiatives.
🤝 Built lasting relationships across the organisation, effectively working cross-functionally to deliver projects for Product, Tech, Talent, Employee Experience, Government Relations and the executive team.
⛑ Helped build a safety feature as part of the company-wide hackathon in a cross-functional team. Oversaw brand identity and marketing efforts for the project. This initiative later received an award and is currently being integrated into the app.
Other highlights include:
Photographed Shadow Transport Secretarie's visit to the office.
Created all collateral and assisted in organising and smooth running of the "I Came By Train" sustainability event at The Gherkin, featuring prominent figures in transport, including Minister of State for Transport Huw Merriman.
Helped built working relationship between Brand & UX, being a key influence on how our identity can be best utilised in the product.
Supported OOH and DOOH campaigns, with experience rolling these out across performance channels.
Strong focus in project managing, being able to delegate the workload to our in-house team of motion designers, copywriters, developers, producers and the wider growth team, making sure these run on time and delivered within tight deadlines.
Strong focus on a ‘test and learn’ mentality, working with the growth team to provide different creative tests within campaigns, helping to lower the costs when bringing in new customers.
Mentored more Junior members of the team on emerging technologies at Trainline, sharing my experiences/best practices with these.
Part of a working group that looked at improving employee experience for Commercial, acting as a voice and working within different teams.
Junior Visual Designer
February 2020 - November 2021
Visual Designer - FTC
August 2019 - February 2020 -
Junior Designer
July 2019 - August 2019
Second Home is a social business with a mission to support creativity and entrepreneurship in cities around the world. It is the worlds most innovative and iconic workspace and cultural venue, bringing together diverse industries, disciplines and types of social businesses.As Junior Designer I worked with the marketing team on a range of ambitious and innovative projects. My role was to produce designs that got Second Home’s messages across with high visual impact - developing and completing execution of all graphical and content design for Second Home.
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Intern - Graphic Design
March 2019 - April 2019Kino Design is an independent creative brand and communications agency. For over 30 years they have been helping high-profile clients to build brands that are distinct, compelling and that work hard in their marketplace.
Responsibilities included assisting with marketing campaigns for corporate finance clients and also working as part of a team creating a brand identity for a health care start-up. I was thrilled that my design was chosen by the client and has now been successfully rolled out.
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Intern - Graphics & Digital
August 2018 - February 2019ForPeople develops distinctly human brands, products and experiences with some of the world’s most exciting and innovative companies.
Responsibilities include assisting with a variety of projects by gathering input, exploring initial ideas, developing the chosen ideas, testing and improving them, and building presentations to communicate
progress. Acting as a consultant intern, I applied my own learning, developing knowledge, productively with a sense of urgency.Responsibilities include:
Built technical skills, using programs including Adobe Illustrator & In Design to deliver visual identity documents aswell as learning new software including Sketch for web-design projects.
Operated in a busy multi-disciplinary office environment, taking direction from senior colleagues, associate directors, account managers and collaborating with fellow graphic designers to deliver projects to tight deadlines.
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Intern - Graphic Design
July 2017 - September 2017Worked for this content design and live production agency, delivering projects for global clients in various industries such as retail, utilities and transport.
Highlights include:
Gained experience in the creative process to reinvent brand identities, undertaking extensive market research, using tools like brainstorming sessions and mood boards to develop ideas.
Experienced the set-up environment for live events, assisting practically and developing my understanding of how brand identity is communicated in this context.
Achievements
Achievements
Trainline:
Winner of ‘Think Big’ award as part of my contributions for I Came By Train, a movement that makes rail famous for being sustainable.
Winner of ‘Do Good’ award, as part of my contributions during recent Hackathon, helping develop a safety feature in the app.
Winner of ‘Think Big’ award at annual conference
Contributor of the month award
I was thrilled to be recognised for the hard work I’ve achieved across the business. Excited to continue collaborating with such an awesome design community and develop new ideas together.